Testing the WHO responsiveness concept in the Iranian mental healthcare system: a qualitative study of service users

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Testing the WHO responsiveness concept in the Iranian mental healthcare system: a qualitative study of service users

BACKGROUND Individuals' experience of interacting with the healthcare system has significant impact on their overall health and well-being. To relate patients' experiences to a common set of standards, the World Health Organization (WHO) developed the concept of health system responsiveness. This study aimed to assess if the WHO responsiveness concept reflected the non-medical expectations of m...

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ژورنال

عنوان ژورنال: BMC Health Services Research

سال: 2011

ISSN: 1472-6963

DOI: 10.1186/1472-6963-11-325